Québec, QC: Représentant du service à la clientèle

Représentant du service à la clientèle

Québec, QC

Temps plein, terme d’un an

Qui nous sommes

Hercules SLR Inc. est une société privée avec des succursales et des bureaux situés partout au Canada. Alors qu’Hercules est devenu une multitude de secteurs industriels, nous nous spécialisons dans les équipements, les produits et les services destinés aux applications de sécurisation, de levage et de gréage. En tant que membre du groupe de sociétés Hercules, nous nous employons à être le chef de file des secteurs que nous desservons. Nous mettons l’accent sur l’amélioration continue des compétences et des capacités de nos employés et nous sommes fiers d’avoir construit et amélioré nos cultures de sécurité et de service à la clientèle dévoué.

Ce que nous recherchons

Un(e) représentant(e) du service à la clientèle à temps plein pour un terme d’un an dans notre succursale dans la ville de Québec QC. Notre candidat(e) idéal représentera Hercules SLR Inc. et le groupe de sociétés Hercules avec une forte attitude positive et une approche axée sur les solutions.

Ce que nous offrons

  • Un programme complet de rémunération et d’avantages sociaux comprenant:
  • Couverture santé et dentaire
  • Plan de retraite
  • Incitatif santé et bien-être

Responsabilités principales

  • Responsable des interactions quotidiennes et des fonctions de vente entre les clients, les responsables de territoire et les fonctions d’approvisionnement du produit.
  • Service à la clientèle par téléphone, communications personnelles et électroniques
  • Soutenir les chefs de territoire en mettant l’accent sur le respect des devis, des commandes et de la correspondance.
  • Développement de la connaissance de l’industrie et des produits afin d’améliorer le service à la clientèle
  • Effectuer des tâches de bureau et de soutien, telles que classer, saisir des données, stocker des stocks, etc.

Qualifications

  • Diplôme d’études secondaires ou équivalent requis
  • Minimum 1 année d’expérience dans la vente industrielle ou dans le domaine du service clientèle (préférence de la vente au comptoir et de la rencontre face à face)
  • Expérience dans les environnements industriels, en particulier nos principales lignes de produits, considérée comme un atout.
  • Formation au service à la clientèle préférée
  • Capacité à établir des relations avec les clients grâce à une approche axée sur les solutions
  • Solides compétences en organisation et en gestion du temps
  • Maîtrise de Microsoft Office
  • Capacité à travailler dans un environnement en évolution rapide.

Pour postuler, s’il vous plaît envoyer votre CV et lettre de motivation à hr@herculesslr.com.  S’il vous plaît indiquer à qu’elle position vous postulez.

Veuillez noter: Une des conditions de l’emploi exige que les candidats choisis se soumettent et réussissent une évaluation du casier judiciaire.

Nous souhaitons remercier toutes les candidatures, nous communiquerons seulement avec les personnes sélectionnées pour un entretien.

Truro, NS: Operations Administrative Support

Operations Administrative Support

Truro, NS

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A strong self-starter to join us in the role of Operations Administration Support in our Machining and Millwright shop in Truro, NS. Reporting to the Branch Manager, the Operations Administration Support role will support branch activities and provide exceptional customer service.

Key Responsibilities

  • Perform administrative tasks including filing, receiving telephone calls, preparing customer invoices and arrange certificate packages
  • Prepares customer invoices, quotes and arranges certificate packages
  • Enter certificate information accurately into Cert Tracker (certificate tracking database)
  • Prepare the branch payroll, ensure timecards are updated correctly in the system and communicate with Payroll Department
  • Run ad hoc reports with Microsoft Office
  • Interacts with customers with a high level of professionalism and service focus
  • Addresses safety issues and concerns in a proactive manner with peers and the Branch manager

Qualifications 

  • High School diploma or equivalent required
  • Post-secondary education in office administration or equivalent considered an asset
  • Minimum 1-2 years’ experience in an administrative/data entry position
  • Experience working in an industrial setting considered an asset
  • Computer skills with experience in database management, SharePoint and Microsoft Office
  • High attention to detail and accuracy
  • Able to prioritize a workload while working with competing priorities, tight deadlines and multiple distractions
  • Ability to work independently 

What we offer

  • A comprehensive compensation and benefits package
  • Health & Wellness Incentive
  • Personal & Professional Development
  • Fun & engaging working environment
  • Free parking

If you would like to be part of a fast-growing, national company and would like to help expand our organization to the next level, we want to hear from you!

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

Dartmouth, NS: Quality Control and Process Improvement Specialist

Quality Control and Process Improvement Specialist

Dartmouth, NS

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct brands within the Hercules Group—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A skilled Quality Control and Process Improvement Specialist who will lead and execute continuous improvement projects resulting in increased production productivity, work processes and reduced labour costs, enhancing HGC customer experience. In addition will maintain current ISO 9001 &Z299 Quality management systems.

Key Responsibilities

  • Perform regular internal audits of the QA Systems
  • Prepare reports to document Company QA performance (ISO 9001, Z299)
  • Standardize best practices to ensure unity of QA program procedures and create scalability
  • Investigate and prepare internal and supplier non-conformance reports (NCRs) and ensure compliance through timely follow up
  • Maintain Quality Management Systems program manuals and electronic database
  • Developpe and maintain existing documents for our quality programs
  • Lead investigations into customer complaints and non-conformance of service
  • Lead 3rd party QA systems audits (customer audits)
  • Analyze current processes and review data trends to identify opportunities for improvement
  • Support a culture of continuous improvement through change management communication

Qualifications

  • High school diploma
  • Formal Process Improvement training
  • Training in the administration of QA and ISO 9001 standards
  • 1-3 years process improvement/Quality expeirnece including process design, process continuous improvement, method analysis
  • Intermediate Microsoft Office Suite
  • Strong analytical, problem-solving and organizational skills
  • Works consistently under pressure to meet tight deadlines

What we offer

  • A comprehensive compensation and benefits package
  • Personal & Professional Development
  • Fun & engaging working environment
  • On-site free parking

If you would like to be part of a fast-growing, national company and would like to help expand our organization to the next level, we want to hear from you!

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

Moncton, NB : Inspector

Inspector

Moncton, NB

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A strong self-starter to join us in the role of Inspector in our Moncton, NB branch. The Inspector performs inspections and testing of below the hook lifting gear, rigging and fall arrest gear to ensure safety certification is in accordance with provincial and federal regulations.

Key Responsibilities

  • Performs inspections on below the hook lifting gear, rigging gear and fall protection devices
  • Completes reports on inspected items neatly and accurately
  • Assist in other departments as needed such as rigging and warehouse duties
  • Submits reports to administration upon completion or daily depending on job specifications
  • Maintains paperwork and records of used inventory for billing and certification purposes
  • Maintains company equipment used on a daily/weekly/monthly basis
  • Willing to work away and/or travel to job sites

Qualifications

  • High school diploma or equivalent
  • Basic technical/mechanical work-related experience or courses
  • Previous mechanical experience is an asset
  • Experience working at heights, Lifting Gear Inspection, Wire Rope Examiner and ASME/OSHA rigging fundamentals and requirements
  • Able to safely lift 50 lbs. from floor level to waist level
  • Previous experience working with wire rope is considered an asset
  • Must hold a valid driver’s license and be insurable

What we offer

  • Comprehensive compensation and benefits package
  • Company Group Insurance Coverage
  • Pension Plan
  • Health and Wellness Incentive

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

Please note: Successful candidates must provide a driver’s abstract with driving records from the Department of Motor Vehicles showing less than 6 demerit points loss in the last 3 years and no criminal infraction on traffic laws and no responsible accidents other than the ones on file

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

 

Dartmouth, NS: Shipper/Receiver

Shipper/Receiver

Dartmouth, NS

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A full-time Shipper/Receiver worker in our Dartmouth NS branch. Reporting to the Manager, this role is to assist with various functions in the warehouse with a focus in shipping and receiving.

Key Responsibilities:

  • Prepare, package and schedule out-going shipments with transport companies
  • Ship customer orders and branch transfers ensuring all required paperwork is complete and accurate
  • Obtain rate and spot quotes for shipments
  • Track shipments as required
  • Receive, unload, sort orders and inter-company transfers accurately and in a timely manner
  • Maintains accurate bin locations for all goods in the warehouse

Qualifications:

  • High school degree or equivalent
  • Must hold a valid driver’s license and be insurable
  • Minimum 1 year of experience in a warehouse environment (preferably in shipping/receiving)
  • Computer experience and attention to detail
  • Previous training in forklift operation is an asset

What we offer

  • A comprehensive compensation and benefits package
  • Health & Wellness Incentive
  • Personal & Professional Development
  • Fun & engaging working environment
  • Free parking

If you would like to be part of a fast growing, national company, and are motivated by being a part of the growth that will take our organization to the next level, we want to hear from you!

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

Dartmouth, NS: NDT Specialist

NDT Specialist

Dartmouth, NS

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A strong self-starter to join us in the role of NDT Specialist in Dartmouth, NS. The successful candidate will oversee our NDT program from our Head Office location providing guidance and industry knowledge; in addition to, performing inspections and testing to ensure safety certification is in accordance with provincial and federal regulations.

Key Responsibilities:

  • Oversee our NDT/NDE program
  • Educate and guide our inspectors on NDT best practices and industry standards
  • Provide NDT industry knowledge, to various key stakeholders
  • Collaborate with our sales and marketing teams to grow NDT customer base
  • Responsible for the financial growth of the program
  • Completes all inspections in accordance with appropriate regulations
  • Completes reports on inspected items neatly and accurately
  • Submits reports to administration upon completion or daily depending on job specifications
  • Maintains paperwork and records of used inventory for billing and certification purposes
  • Travel to various branches across Canada if/when required

Qualifications:

  • High school diploma or equivalent
  • Minimum of CGSB MPI level II Certification
  • Basic technical/mechanical work-related experience or courses required
  • 5-10 years industry experience
  • Experience working at heights
  • Able to safely lift 50 lbs. from floor level to waist level
  • Must hold a valid driver’s license and be insurable
  • Some travel required

What we offer

  • Comprehensive compensation and benefits package
  • Company Group Insurance Coverage
  • Pension Plan
  • Health and Wellness Incentive

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

Please note: Successful candidates must provide a driver’s abstract with driving records from the Department of Motor Vehicles showing less than 6 demerit points loss in the last 3 years and no criminal infraction on traffic laws and no responsible accidents other than the ones on file

We thank all applicants for their interest, only candidates chosen for an interview will be contacted

Chicoutimi, QC : Représentant du service à la clientèle

Représentant du service à la clientèle

Chicoutimi, QC

Temps plein, Permanent

Qui nous sommes

Hercules SLR Inc. est une société privée avec des succursales et des bureaux situés partout au Canada. Alors qu’Hercules est devenu une multitude de secteurs industriels, nous nous spécialisons dans les équipements, les produits et les services destinés aux applications de sécurisation, de levage et de gréage. En tant que membre du groupe de sociétés Hercules, nous nous employons à être le chef de file des secteurs que nous desservons. Nous mettons l’accent sur l’amélioration continue des compétences et des capacités de nos employés et nous sommes fiers d’avoir construit et amélioré nos cultures de sécurité et de service à la clientèle dévoué.

Ce que nous recherchons

Un(e) représentant(e) du service à la clientèle à temps plein pour rejoindre notre équipe en Chicoutimi, QC. Notre candidat(e) idéal représentera Hercules SLR Inc. et le groupe de sociétés Hercules avec une forte attitude positive et une approche axée sur les solutions.

Ce que nous offrons

  • Un programme complet de rémunération et d’avantages sociaux comprenant:
  • Couverture santé et dentaire
  • Plan de retraite
  • Incitatif santé et bien-être

Responsabilités principales

  • Responsable des interactions quotidiennes et des fonctions de vente entre les clients, les responsables de territoire et les fonctions d’approvisionnement du produit.
  • Service à la clientèle par téléphone, communications personnelles et électroniques
  • Soutenir les chefs de territoire en mettant l’accent sur le respect des devis, des commandes et de la correspondance.
  • Développement de la connaissance de l’industrie et des produits afin d’améliorer le service à la clientèle
  • Effectuer des tâches de bureau et de soutien, telles que classer, saisir des données, stocker des stocks, etc.

Qualifications

  • Diplôme d’études secondaires ou équivalent requis
  • Minimum 1 année d’expérience dans la vente industrielle ou dans le domaine du service clientèle (préférence de la vente au comptoir et de la rencontre face à face)
  • Expérience dans les environnements industriels, en particulier nos principales lignes de produits, considérée comme un atout.
  • Formation au service à la clientèle préférée
  • Capacité à établir des relations avec les clients grâce à une approche axée sur les solutions
  • Solides compétences en organisation et en gestion du temps
  • Maîtrise de Microsoft Office
  • Capacité à travailler dans un environnement en évolution rapide.

Pour postuler, s’il vous plaît envoyer votre CV et lettre de motivation à hr@herculesslr.com.  S’il vous plaît indiquer à qu’elle position vous postulez.

Veuillez noter: Une des conditions de l’emploi exige que les candidats choisis se soumettent et réussissent une évaluation du casier judiciaire.

Nous souhaitons remercier toutes les candidatures, nous communiquerons seulement avec les personnes sélectionnées pour un entretien.

Hamilton, ON : Inspector

Inspector

Hamilton, ON

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A strong self-starter to join us in the role of Inspector in our Hamilton, ON branch. The Inspector performs inspections and testing of below the hook lifting gear, rigging and fall arrest gear to ensure safety certification is in accordance with provincial and federal regulations.

Key Responsibilities

  • Performs inspections on below the hook lifting gear, rigging gear and fall protection devices
  • Completes reports on inspected items neatly and accurately
  • Submits reports to administration upon completion or daily depending on job specifications
  • Maintains paperwork and records of used inventory for billing and certification purposes
  • Maintains company equipment used on a daily/weekly/monthly basis
  • Willing to work away and/or travel to job sites

Qualifications

  • High school diploma or equivalent
  • Basic technical/mechanical work-related experience or courses
  • NDT/NDE experience is considered an asset
  • Previous mechanical experience is an asset
  • Experience working at heights, Lifting Gear Inspection, Wire Rope Examiner and ASME/OSHA rigging fundamentals and requirements
  • Able to safely lift 50 lbs. from floor level to waist level
  • Previous experience working with wire rope is considered an asset
  • Must hold a valid driver’s license and be insurable

What we offer

  • Comprehensive compensation and benefits package
  • Company Group Insurance Coverage
  • Pension Plan
  • Health and Wellness Incentive

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

Please note: Successful candidates must provide a driver’s abstract with driving records from the Department of Motor Vehicles showing less than 6 demerit points loss in the last 3 years and no criminal infraction on traffic laws and no responsible accidents other than the ones on file

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

Ville St Laurent, QC : NDT/NDE Inspector

NDT/NDE Inspector

Ville St Laurent, QC

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A strong self-starter to join us in the role of Inspector in our Ville St Laurent QC branch. The Inspector performs inspections and testing of below the hook lifting gear, rigging and fall arrest gear to ensure safety certification is in accordance with provincial and federal regulations.

Key Responsibilities

  • Performs inspections on below the hook lifting gear, rigging gear and fall protection devices
  • Completes reports on inspected items neatly and accurately
  • Submits reports to administration upon completion or daily depending on job specifications
  • Maintains paperwork and records of used inventory for billing and certification purposes
  • Maintains company equipment used on a daily/weekly/monthly basis
  • Willing to work away and/or travel to job sites

Qualifications

  • High school diploma or equivalent
  • Basic technical/mechanical work-related experience or courses
  • NDT/NDE experience is required
  • Previous mechanical experience is an asset
  • Experience working at heights, Lifting Gear Inspection, Wire Rope Examiner and ASME/OSHA rigging fundamentals and requirements
  • Able to safely lift 50 lbs. from floor level to waist level
  • Previous experience working with wire rope is considered an asset
  • Must hold a valid driver’s license and be insurable

What we offer

  • Comprehensive compensation and benefits package
  • Company Group Insurance Coverage
  • Pension Plan
  • Health and Wellness Incentive

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

Please note: Successful candidates must provide a driver’s abstract with driving records from the Department of Motor Vehicles showing less than 6 demerit points loss in the last 3 years and no criminal infraction on traffic laws and no responsible accidents other than the ones on file

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.

________________________________________________________________________

Qui nous sommes

Hercules SLR Inc. est une société privée avec des succursales et des bureaux situés partout au Canada. Alors qu’Hercules est devenu une multitude de secteurs industriels, nous nous spécialisons dans les équipements, les produits et les services destinés aux applications de sécurisation, de levage et de gréage. En tant que membre du groupe de sociétés Hercules, nous nous employons à être le chef de file des secteurs que nous desservons. Nous mettons l’accent sur l’amélioration continue des compétences et des capacités de nos employés et nous sommes fiers d’avoir construit et amélioré nos cultures de sécurité et de service à la clientèle dévoué.

Ce que nous recherchons

Un Candidat autonome fort qui se joindra à nous en tant que Inspecteur à Ville St Laurent, Québec. Relevant du superviseur, l’inspecteur effectue les inspections et les essais sur l’équipement de levage inférieur au crochet, l’équipement de gréage et de prévention des chutes pour veiller à ce que la certification de sécurité soit conforme aux règlements provinciaux et fédéraux.

Ce que nous offrons

  • Un programme complet de rémunération et d’avantages sociaux comprenant:
  • Couverture santé et dentaire
  • Plan de retraite
  • Incitatif santé et bien-être

Responsabilités principales

  • Effectue les inspections et les essais sur l’équipement de levage inférieur au crochet, l’équipement de gréage et de prévention des chutes
  • Remplit les rapports des articles inspectés et les soumets pour traitement
  • Soumet les rapports à la fin du travail ou de la journée en fonction des spécifications de la tâche
  • Maintient la documentation et les registres d’inventaire utilisés pour la facturation et la certification
  • Maintient l’équipement de la compagnie utilisé sur une base quotidienne/hebdomadaire/mensuelle
  • Volonté de travailler à l’extérieur et/ou de se déplacer sur les sites d’emploi

Qualifications

  • Diplôme d’école secondaire ou équivalent
  • Expérience ou formation connexe de base de travail technique/mécanique; expérience et formation en électromécanique est un atout
  • Expérience en NDT/NDE est requise
  • Une expérience préalable en mécanique est un atout
  • Expérience du travail en hauteur, de l’inspection des engins de levage, de l’examen des câbles métalliques et des bases et exigences de l’ASME/OSHA en matière de gréement
  • Capable de soulever en toute sécurité 50 livres du niveau du sol au niveau de la taille
  • Une expérience préalable du travail avec les câbles métalliques est considérée comme un atout
  • Doit être titulaire d’un permis de conduire en cours de validité et être assurable

Pour postuler, s’il vous plaît envoyer votre CV et lettre de motivation à hr@herculesslr.com.  S’il vous plaît indiquer à qu’elle position vous postulez.

Veuillez noter: Une des conditions de l’emploi exige que les candidats choisis se soumettent et réussissent une évaluation du casier judiciaire.

Veuillez noter: Une des conditions de l’emploi exige que les candidats choisis fournissent un dossier de conduite indiquant pas plus de six points de pertes d’inaptitude au cours des trois années at aucune infraction pénale au code de la route.

Nous souhaitons remercier toutes les candidatures, nous communiquerons seulement avec les personnes sélectionnées pour un entretien.

 

 

Sudbury, ON : Customer Service/Inside Sales Representative 

Customer Service/Inside Sales Representative

Sudbury, ON

Full-time, Permanent

Who we are

The Hercules Group of Companies is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. We are headquartered in Dartmouth, Nova Scotia and have been privately owned and operated for over 45 years.

While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

What we are looking for

A full-time Customer Service/Inside Sales Representative to join our team in Sudbury, ON. Our ideal candidate will represent Hercules with a strong positive attitude and a solutions-based approach to their work; all in an effort to ensure optimal client satisfaction.

Key Responsibilities:

  • Responsible for the day-to-day interactions and sales functions between clients, Territory Managers and the product supply functions within Hercules
  • Client service via telephone, in-person and electronic communications
  • Support Territory Managers with a focus on fulfilling quotations, orders and correspondence
  • Development of industry and product knowledge to enhance client service

Qualifications:

  • High school diploma or equivalent required
  • Minimum 1 of year experience in industrial sales or related customer service field (counter sales experience preferred)
  • Experience in industrial settings preferred.
  • Customer Service training preferred
  • Ability to build client relationships through a solutions-based approach
  • Strong organizational and time management skills

What we offer

  • A comprehensive compensation and benefits package
  • Health & Wellness Incentive
  • Personal & Professional Development
  • Fun & engaging working environment
  • Free parking

If you would like to be part of a fast-growing, national company and would like to help expand our organization to the next level, we want to hear from you!

To apply, please send your resume and cover letter to hr@herculesslr.com. Please indicate which position you are applying to.

Please note: Successful candidates will be required to pass a criminal background check as a condition of employment.

We thank all applicants for their interest, only candidates chosen for an interview will be contacted.