Learn to Rig it Right in Hamilton, ON: Meet your Trainer, Steve Hache

hercules slr trainer steve hache

Meet your Hercules SLR Trainer, Steve Hache CD

Get ready for our first-ever two-day training course, ‘Fundamentals of Rigging’ at Hercules SLR in Hamilton, Ontario.

Time to meet the teacher—Steve Hache, CD is one of our experience Training Specialists and will lead the Fundamentals of Rigging course. We sit down with Steve to talk more about his role and why he decided to enter training as a career path.

Tell us about your educational background:

Steve: It was a dream of mine to pursue a career in the Canadian Armed Forces so, I joined the Royal Canadian Navy (RNC) when I was 19 years-old. I spent 21 years of dedicated service in the RCN, trained and became qualified in a number of technical aspects that range from complex seamanship evolutions, boarding operations, crane operations, forklift operation, small arms, to rigging and hoisting.

After this, I worked in the Nova Scotia Community College (NSCC—One of the most recognized colleges in the East Coast) faculty and was introduced to the adult education field. I had an interest in safety, so I earned my diploma in Adult Education-Teaching, Learning and went on to complete the Construction Safety Supervisor certification through the Nova Scotia Construction Safety Association.

steve hache, hercules slr trainer
Steve Hache, CD.

In my professional career, I continue to learn—Some of the most memorable experiences were training in the United Arab Emirates in course design at HBI Learning Centers in Sydney, Australia and Adult Education & Assessment at the Global Maritime & Transportation School in New York, USA.  

What made you decide to go into this industry?

Steve: I was most accustomed to the safety, rigging & hoisting industries, since there were constant opportunities to operate cranes, forklifts or perform rigging & hoisting operations in the RCN.

Nearly everyday, we removed or replaced machinery from engineering spaces, load or unload missiles, torpedoes, stores and operate cranes—Rigging and hoisting was routine.

Can you tell us about your work experience before joining Hercules SLR?

Steve: When I retired from the RCN, I accepted a job at an American security company in the United Arab Emirates. There, I was exposed to a new, exciting culture and got to train their Coast Guard in seamanship, basic boat operations, tactical boat operations and maritime law enforcement.

This was an extremely challenging and rewarding experience!

After a couple of years in the UAE, I came home—This was when I joined the faculty as NSCC. I took a temporary position at NSSC as faculty of the Marine-Industrial Rigging program. There, I turned a part-time program into a full-time program. The faculty and staff of NSCC were first-rate! I learned a great deal from each person.

When the temporary position ended, I worked as a training manager and Fall Protection Trainer where I learned & honed my training skills even more. Then came Hercules SLR—The rest is history!

What made you want to transition into training?

Steve: It wasn’t difficult for me to speak to large groups of people, since I’ve been doing it since I entered the workforce—In the military, I had to brief, command on and supervise complex seaman evolutions along with rigging & boat operations.

However, teaching and training didn’t always come naturally. My first role as a trainer in the RCN where I was posted to the Bedford Rifle Range as a small arms instructor. I was nervous at first, but I grew to love it—Who knew I enjoyed speaking in front of people?!

Since, my career has always involved speaking tolarge groups of people, which is a must-have skill for a trainer.

Why did you decide to work for Hercules SLR?LEEA Header

Steve: That’s easy – I have always appreciated the staff at Hercules SLR. When I was faculty at NSCC, they consistently treated myself and any student that I sent their way with the utmost respect and care. The program work terms that the students completed were extremely beneficial to them and also ended up with employment for a number of them. We developed and maintained a positive working relationship. 

Is there anything you hope to accomplish during your career in the industry? 

Steve: I hope to take more LEEA (Lifting Equipment Engineering Association) courses to further my knowledge —It’s important to never stop learning. However, my main focus is to continue to contribute to today’s safety culture.


FIND MORE INFORMATION ON THE ‘FUNDAMENTALS OF RIGGING’ COURSE AT HERCULES SLR IN HAMILTON, ONTARIO

LEARN TO RIG IT RIGHT


TRAIN WITH THE BEST AT HERCULES SLR. CONTACT SHERRY BOHM TO LEARN MORE OR SIGN UP FOR THE FUNDAMENTALS OF RIGGING COURSE IN HAMILTON, ONTARIO

SBOHM@HERCULESSLR.COM  1 (905) 538-3217


Hercules SLR is part of Hercules Group of Companies, with locations and unique businesses coast-to-coast. We provide securing, lifting and rigging services for sectors in Canada and Internationally. Hercules SLR serves the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries.

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com

Get to Know your National Program Manager, Lisa Barkhouse

Get to Know your National Program Manager, Lisa Barkhouse

What’s it like to be the National Program Manager at Hercules SLR? We talk to Lisa Barkhouse, who trains and develops learning programs for Hercules SLR branches across Canada. 

We sit down with our National Program Manager, Lisa Barkhouse, to discuss her role at Hercules SLR, learning styles and why she’s passionate about training. 

Tell us about your educational/professional background:

I made the principals list in high school and received a bursary to attend Mount Saint Vince University, however for me, learning has been a continued process.

I’ve completed many programs like Dale Carnage, Life Coaching by Eleanor Beaton, ISO training with BDC, Steven Covey Leadership Coaching, and Woman in Business sessions, and this training has been so valuable for me to improve in my role. 

Can you tell us about your work experience before joining Hercules SLR?

Before starting at Hercules SLR, I worked at a variety of places! My very first job was in customer service as a cashier at Canadian Tire in 1985—This experience was key to learning how I wanted to treat other people. 

My first full-time job was at a family-run trucking business, ‘County Trucking’ doing manual accounting and using a two-way radio to communicate with the truckers. This was an interesting experience as we made the switch from a manual to digital system, which was called Business Visions.

In 1991, I left this role to work for my a family’s business, Darose Controls, which my uncle owned at the time. During this time, I had two kids, and decided to take 3 years off to enjoy my family, leaving this role. 

When I decided to re-enter the work-force, I worked as a bookkeeper for Gartec Industrial—Ann Kelly, one of the owners was a huge influence for me, as a mentor in business and leadership. Eventually, I went back to accounting then made the shift to sales in Gartec—In this role I built relationships and realized I loved getting to know people, which was a nice change from accounting.

I ended up working for a company called IMP Marine, now ‘Spartan Industrial Marine’. For the next 3 years, I learned about rigging, inspections and inside sales, and built great relationships there.

What made you decide to go into this industry?

Well, in high school, I had the best marks in was accounting! I was drawn to the start and finish process accounting provides.

But, I truly believed customer service chose me! Growing up, at the supper table my father would talk about his day building furniture, and later, as manager of trades at a university and tell us « You can do anything if you put your mind to it.”

He really instilled in me to learn, and take training and education on in all forms, in each roll I was in.  Accounting was just the start of my business understanding—Leading, influencing and getting people to see how they impact business in every roll is what excited me about leadership.

When did you decide to work for Hercules SLR?

I needed to work for an organization that challenged me and I could put all I learned to work. I understood rigging practices and inspections from IMP, and Hercules SLR stood out as an opportunity to improve even more. 

I actually frequented the same coffee shop every day, where Matt Corey (Hercules General Manager for the Atlantic region) went to. After seeing him there over a year, I asked him one day « What’s exciting at Hercules SLR? I’m interested if there might be an opportunity for me there. » He told me he’d be in touch, and the rest is history—I’m a firm believer that it never hurts to ask a question! 

Soon after, in October 2009, I started as a CSR (Customer Service Representative). I wanted to be the best CSR in the world—Yes, in the world! In my mind, if customer service was what life had in store for me, I’d do it with greatness.

3 months in to the roll, I was meeting all my KPI’s! Matt knew I could do more to help the branch and I was offered the role of Operations Manager. 

Picture this: There’s a new lady in-charge of a rigging shop, shipping department and webbing department—At my first Toolbox meeting, one of the riggers asked me, « What can you do we don’t already know? » After 3 months I was a leader for them now, and I had to show up much different than I did before. Eventually, I moved on to a new area of the company that focuses on the marine industry, which I was familiar with. When I delivered the news to our rigging team that I was leaving, let’s just say they were sad to see me go. I knew I’d earned their trust and proved I supported them. We had good profits, moral and built relationships, and I knew I’d be missed from this branch. 

 

 

 

 

 

 

 

 

Where have you traveled during your time at Hercules SLR?

I’ve traveled to so many places throughout Canada! As National Program Manager, I’ve travelled to train in Nova Scotia, Ontario, Quebec, Calgary and British Colombia to support the branches in operations, and leadership. 

You’ve been all over! Where have you enjoyed traveling to most?

I enjoyed working and helping throughout Nova Scotia with their operations, inventory & fish shows.

Over the last 3 years, I’ve spent most of my time in Ontario teaching the operations of Hercules, building the leaders to be effective, and understanding how they can impact the business in a positive way. 

We’ve been hard at work to influence, support and teach this region—I believe their leaders are set to stand out and lead their teams to a profitable region with a culture of outstanding leadership Hercules will be proud of. 

Is there anywhere that you would like to travel to in the future with Hercules SLR?

This year, Hercules will take me coast-to-coast—It’s important to me build relationships personally, and in my role. I’d like to work more in the East and West coast regions, and help them strengthen relationships with their customers, and show them the impact it has on operational & sales strategies. 

What’s something you’re most proud to have accomplished in your career as Program Manager at Hercules SLR?

I’m most proud to help others see their potential accomplishments—I stand for the success of others first.

When you work in service for others, you reap the rewards of success you could not have ever imagined. I love helping others be successful in their roles, but I can’t talk about my accomplishments and not share who’s given me support along the way. From the beginning with Matt Cory, Linda Kettle, Darlene Vickers, Chris Reid, Cory Young, Paul Johnston and Rose Efford are just some of the great people here that have pushed me to be better. 

Overall, my greatest accomplishment is earning trust by delivering results to the business, and be given a role to help others, and myself work in an environment that values continuous learning and growth. 

Can you give us a piece of advice on leadership?

It’s been said many times that “Leadership is a choice.”

Hercules works hard to make our roles better & easier—Each morning, I look into the mirror and ask myself « How will I help make Hercules better? » Make the team’s work easier? » I think big about my role and how I influence others to perform. 

If you’re not engaged, I think it’s important to ask why, and seek a support team to surround yourself and learn how you can get engaged. It’s way more fun to be apart of the team than sit on the bench.

As leaders, we need to educate teams on what we do each day to deliver results of the business objective. Delivering results to the business, this builds trust.

One of your core responsibilities as Program Manager at Hercules SLR is to create training plans—Can you give us some of your best tips to plan a training session? What do you focus on?

When I build training plans, I know time and learning styles can be the biggest constraints. 

It’s up to me to build something to start with—Then I share, get feedback, and build on what we already know to make it as efficient as it can be. My vision is to make training easy, useful and actionable.

This year I want to groom the on-boarding that has been built, and make sure every Hercules SLR team member, new or old, has the same base level of understanding of how our systems work.

This year, the topics I’m focused on supporting and training our staff in are:  

  • Margin building
  • Freight training
  • Inventory accuracy & adjustments
  • On-boarding CSR’s in sales, shipping & receiving
  • Branch Management handbook on roles & responsibilities
  • CertTracker training roll-out—Labour recovery, department training
  • National Sales Strategies training and score boarding
  • Quote conversion

Before you took on the role as Program Manager in a national capacity, you had a lot of success as a Branch Manager—What kind of things did you achieve? 

One undertaking that was an enormous success, was improving operational strategies by delivering 93% labour recovery in our manufacturing department during our first 6 months in business. Last year, this department hit their 85% target, improving by 10% in the last 6 months, and they did it with 1½ fewer staff members. 

Another project that was a major accomplishment was work on a CSR-confident sales approach. I worked to launch initiatives like the Air Miles program, new product programs and product & services training to give CSR’s better tools to provide the best customer experience they can. We’ve put CSR’s on the road with our outside sales representatives to learn more about our customer’s lives, actually see the sites & projects they work on and be able to build stronger relationships with them and give the best service possible. 


FOR RELATED READING, CHECK OUT OUR BLOGS:

TIPS FOR TAGLINES | TRAINING TUESDAY

GET TO KNOW YOUR TRAINING SPECIALIST, JAMIE ENGLAND

GET TO KNOW HERCULES MARKETING SPECIALIST, AMANDA WHITE


ARE YOU ENERGIZED & ENGAGED?

JOIN US AND WORK AT HERC—LEARN OR APPLY BELOW

HR@HERCULESSLR.COM  (902) 468-6827

 


Hercules SLR is part of Hercules Group of Companies, with locations and unique businesses coast-to-coast. We provide securing, lifting and rigging services for sectors in Canada and Internationally. Hercules SLR serves the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries.

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com

Why Workplace Culture Matters | #HercAtWork

why workplace culture matters

FUN AT WORK: WHY WORKPLACE CULTURE MATTERS 

Fun at work is important, and this is one of the reasons why workplace culture matters — Seriously. We’ve went over our passion for safety before, but we’re also passionate about fun. 

Why is fun important? Well, an article from Monster states that a focus on happiness at work not only leads to a more positive workforce, but a better bottom-line, too.

Studies found organizations that had fun and were allowed to be silly were linked to higher employee engagement, retention and profitability. Another study completed by the University of Warwick found that happier employees put in more effort, and were more productive by 12%, and in some cases even 20% more productive.  

There are more abstract benefits that show why fun workplace culture matters, too—Workplaces that allow employees to have fun also allow them to be more creative, which often leads to employees to find unique solutions to organizational problems.   

Fun really is a win-win situation for employers, managers and employees. 

workplace culture matters employees dressed up for Halloween at Hercules slr
Some of our staff from ‘Accounts Receivable’ at Head Office having fun on Halloween

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WHY WORKPLACE CULTURE MATTERS | HOW HERCULES SLR HAS FUN

Here are just some of the ways we have fun at Hercules SLR: 

  • Contests and incentives for reaching goals, targets & achievements 
  • Social committee with activities like mini golf, axe-throwing and arts & craft nights  
  • Company comraderies
  • Collaborative and upbeat environment 

WHY WORKPLACE CULTURE MATTERS | PERKS OF HERC 

At Hercules SLR, we work hard and take pride in our work, but we know that sometimes it’s nice to sweeten the deal.

Hercules SLR offers: 

  • Fully-equipped break-room with vending machine, complementary coffee & tea and cooking appliances like a grill, toaster & kettle
  • On-the-job training (Videos, manuals, online power-point & resources) 
  • Free parking

WORK WITH HERC

WHAT ARE YOU WAITING FOR? 

HR@HERCULESSLR.COM 1-877-461-4876


FOR MORE ON WHY WORKPLACE CULTURE MATTERS,

VISIT OUR BLOG:

MEET YOUR HERCULES SLR INSPECTOR, QUINCY WARNER

MEET QUALITY ASSURANCE & SAFETY SPECIALIST, JAMES GOLEMIC

WELCOME TO HAMILTON, ONTARIO: MEET RIGGER JIM CASE


FACEBOOK  LINKEDIN  TWITTER  INSTAGRAM YOUTUBE


Hercules SLR is part of the Hercules Group of Companies. We have a unique portfolio of businesses nationally, with locations coast-to-coast. Hercules Group of Companies provides extensive coverage of products and services that support a variety of sectors across Canada which includes the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries. 

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com. Don’t forget to follow us on FacebookTwitter and LinkedIn for more news and upcoming events.

Femmes de l’industrie | Rencontrez Josée, VSL Territory Sales Manager

FEMMES DE L'INDUSTRIE. directeur de territoire, ville saint-laurent

Femmes de l’industrie | Rencontrez Josée Verrette, directrice des ventes du territoire de Ville Saint-Laurent

Hercules SLR célèbre les femmes de l’industrie au travail et sur notre blogue – Jetez un coup d’œil et apprenez-en davantage sur Josée Verrette, notre directrice des ventes territoriales, et son rôle à notre succursale de Ville St-Laurent, Québec.

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Parlez-nous de votre formation et de votre expérience professionnelle avant de rejoindre Hercules SLR ?

Eh bien, j’avais deux entreprises avant de rejoindre Hercules SLR-I travaillait dans la sécurité armée pour les propriétés résidentielles et commerciales.

Finalement, mon partenaire et moi avons vendu l’entreprise de sécurité et je me suis lancée dans une entreprise de traiteur avec mon petit ami. L’industrie de la restauration n’était pas tout à fait pour moi, et j’ai décidé qu’il valait mieux séparer ma vie personnelle de ma vie professionnelle.

J’ai commencé à réfléchir à ce que j’aimais faire dans mes emplois précédents et à la façon dont je pourrais m’en servir pour chercher le prochain rôle dans ma carrière. J’ai réalisé que lorsque j’étais propriétaire de ma propre entreprise, j’aimais surtout m’occuper des clients et des clients – j’ai donc décidé de passer au service à la clientèle, et c’est un poste qui me convient parfaitement. J’aurais dû le faire plus tôt !

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Pourquoi avez-vous décidé de travailler chez Hercules SLR ?

J’ai décidé que je voulais travailler pour une entreprise qui faisait quelque chose d’industriel, mais la plupart des ouvertures que j’ai vues s’attendaient à ce que vous ayez beaucoup d’expérience technique.

Je suis tombé sur Hercules SLR et ils n’étaient pas à la recherche d’expertise technique-Ils avaient beaucoup d’employés qui connaissaient bien l’industrie et le produit, mais cherchaient des employés sympathiques qui pouvaient diriger le service et obtenir l’information technique au besoin. C’était une toute nouvelle industrie, mais j’ai aimé cela parce que c’était un défi à apprendre.

Un autre aspect du Hercules SLR que j’ai trouvé honnêtement très cool était CertTracker ! J’étais particulièrement enthousiaste car j’assumais un rôle de service, et CertTracker complète parfaitement le service.

Par exemple, si un client m’appelle et me demande quel équipement il a sous le crochet ou quand aura lieu sa prochaine inspection, je suis en mesure de le lui dire tout de suite et tout cela à un seul endroit pratique.
L’organisation est également un jeu d’enfant. Je peux préprogrammer CertTracker pour qu’il m’envoie des rappels à moi-même et au client que les inspections approchent et leur offre des places à pré-réserver (les inspections se remplissent rapidement !) Le client n’a pas à penser aux inspections ou à la paperasse – cela fait vraiment de Hercules SLR un guichet unique !

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Où avez-vous voyagé pendant votre séjour chez Hercules SLR ?

Jusqu’à présent, je me suis rendu au siège social de Dartmouth, en Nouvelle-Écosse. Lorsque j’ai été embauché, il n’y avait pas de directeur des ventes ici à Ville St-Laurent, alors j’ai fait mon entrevue avec Troy, du siège social et Mourad, le directeur régional du Québec.

Après mon embauche, je me suis rendu au siège social pour suivre une formation.
J’ai beaucoup voyagé à travers le Québec pendant mon séjour chez Hercules SLR parce que j’avais un grand territoire à couvrir – environ 1h30 de chez moi. Depuis le mois dernier, en fait, mon territoire s’est rétréci, et maintenant je ne couvre qu’une partie de Montréal ce qui ne m’emmène pas aussi loin !

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Quel type de formation avez-vous suivi chez Hercules SLR ?

J’ai suivi beaucoup de formation interne, ce que j’adore et qui est à notre disposition chez Hercules SLR. J’ai suivi le cours Principes de base du gréement, le cours sur les élingues et le gréement et la formation sur la protection contre les chutes à Montréal avec Ame, un ingénieur de la succursale de Montréal.

Quand je suis venu pour ma toute première entrevue, je savais essentiellement que Hercules SLR était une entreprise de grues.

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Y a-t-il un endroit où vous aimeriez voyager dans le futur avec Hercules SLR ?

Vous savez quoi ? En ce moment, j’aime être ici à Ville St-Laurent !

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | De quoi êtes-vous le plus fier dans votre carrière chez Hercules SLR ?

Eh bien, lorsque je suis arrivé chez Hercules SLR, l’équipe des succursales était devenue plus petite, ce qui rendait difficile d’offrir autant de services que la succursale en avait l’habitude.

Quand j’ai commencé à faire des appels, je disais aux clients potentiels : « Essayez-moi, le pire qui puisse arriver, c’est que vous n’aimez pas le service, mais si vous l’aimez, nous continuerons ! »

Un grand succès pour moi a été un client qui avait choisi de confier son service à une autre entreprise, ce que j’ai considéré comme un défi. J’adore les défis ! J’ai offert de leur fournir un service, et je me suis assuré de vérifier auprès d’eux et de suivre leurs progrès. Finalement, notre succursale a été en mesure d’effectuer leurs inspections sous le crochet et de leur fournir des élingues.

FEMMES DE L’INDUSTRIE, JOSÉE VERRETTE | Qu’est-ce que vous aimez dans l’industrie de la sécurité, du levage et du gréement ?

Cela peut paraître drôle, mais j’ai réalisé que j’aimais l’environnement industriel dans lequel j’opérais ma compagnie de sécurité armée. Lorsque vous achetez une nouvelle maison, elle contient tout le câblage d’un système d’alarme et que vous l’installez, nous avons donc travaillé avec des travailleurs de l’industrie de la construction.

J’adore attacher mon casque de sécurité et mes orteils en acier, et travailler aux côtés de tant de gens qui ont des tonnes de connaissances techniques. 


TRAVAILLER AVEC HERCULES SLR

VOIR ET POSTULER POUR DES POSTES CHEZ HERCULES SLR CI-DESSOUS

HR@HERCULESSLR.COM 902-468-6827


POUR LES ARTICLES CONNEXES

VISITEZ NOTRE BLOG :

LES FEMMES DANS L’INDUSTRIE : ADRIANA MARTIN, DIRECTRICE DE SUCCURSALE, PARLE DE LA SÉCURITÉ ET DE LA SÛRETÉ À SUDBURY

APPRENEZ À CONNAÎTRE VOTRE DIRECTEUR DE TERRITOIRE, MARC ANTOINE-NOLIN

DES FEMMES COMPÉTENTES : KELLY BAIRD-PESTELL PARLE DE L’INDUSTRIE DU GRÉEMENT ET DU TRAVAIL D’ÉQUIPE


RESTEZ DANS LA BOUCLE—SUIVEZ-NOUS

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Hercules SLR fait partie du groupe de sociétés Hercules. Nous avons un portefeuille unique d’entreprises à l’échelle nationale, réparties d’un océan à l’autre. Hercules Group of Companies offre une vaste gamme de produits et de services à l’appui d’une variété de secteurs au Canada, dont l’énergie, le pétrole et le gaz, la fabrication, la construction, l’aérospatiale, l’infrastructure, les services publics, les mines et les industries maritimes.

Hercules Group of Companies est composé de : Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales et Wire Rope Atlantic.

Nous avons la capacité de fournir toute solution de levage dont votre entreprise ou votre projet aura besoin. Appelez-nous dès aujourd’hui pour plus d’informations. 1-877-461-4876 ou par courriel à info@herculesslr.com. N’oubliez pas de nous suivre sur FacebookTwitter et LinkedIn  pour d’autres nouvelles et événements à venir.

Under Construction: Building Safety Culture at Hercules SLR

safety culture at hercules slr

Hercules SLR has been building a safety culture for over 45 years—Yes, we literally got here by playing it safe.

When it comes to rigging, Hercules SLR does it all, and we does it safely. How do we build a safety culture? Read on to learn how we make safety cool, (really). 

SAFETY CULTURE | why we’re proud 

We approach safety with everything we do, from how we inspect cranes to how we pull into our parking lot each morning (It’s true, we back in—It’s the safest way).  

It’s important to lead by example. Behaviour-based safety training has long-been used as a framework to build a safety culture. This approach says that human-behaviour is the main cause of workplace accidents, and to prevent workplace accidents, employees should tell supervisors and managers when unsafe behaviours take place, and discipline or reward them—And yes, while human error is up there on the list of reasons why, it’s also been proven that discipline alone and placing blame doesn’t actually make a workplace safer.

It’s much more effective to lead by example, ingrain safety in your daily actions and get feedback from coworkers and employees on the safety culture at your organization. To us, it’s important to know why employees work safe—Why do you want to go home at the end of each day? Whether it’s to spend time with family, play hockey or go ATVing, our safety culture lets us do what we love outside of work. 

SAFETY CULTURE | leading by example

We provide training and on-going learning opportunities for our employees—These include:

  • Support and training for all branches across Canada by our in-house trainer, Lisa Barkhouse  
  • Rich online resource library (powerpoints, manuals & video)
  • Opportunities for external training and certifications 
  • The Hercules Training Academy—our cutting-edge training academy is equipped with a crane that supports 10-tonnes, smaller gantry cranes and materials to lift and rig you’ll actually encounter on-site

Overall, Canadian workplaces lack on-the-job training, and Hercules SLR is passionate about providing on-the-job training. We know it’s important to give our employees the skills they need to be safe.

SAFETY CULTURE | health, safety & life at Hercules SLR

Health and safety go hand-in-hand. How does Hercules SLR make sure we support a healthy lifestyle? We: 

  • Offer incentives for employees to get out and get moving
  • Benefits comparable to industry standards
  • Social outings and team-building activities 

We’re also proud of our diverse workforce. We have staff hailing from China to England—And Canada, of course. 

What else is great about work at Herc? There’s:

  • Strong sense of teamwork 
  • Management team that recognizes individual achievements you reach and exceed
  • Bonuses and sales incentives for our team of Customer Service Representative’s (CSR’s) and salespeople 
  • Exciting growth opportunities for those who are eager to learn—For example, of one our inspectors expressed interest in gaining more certification, and we made it happen for her. 

SAFETY CULTURE | is work at Hercules SLR right for you?

Is #HercAtWork right for you? If you’re:

  • Engaged
  • Motivated
  • A self-advocate
  • Excited to learn

You’ll fit right in. Find information on current career openings below. 


WORK WITH HERC

VIEW & APPLY FOR POSITIONS AT HERCULES SLR BELOW

HR@HERCULESSLR.COM 1-877-461-4876


FOR RELATED READING

VISIT OUR BLOG:

MEET YOUR HERCULES SLR INSPECTOR, QUINCY WARNER

MEET QUALITY ASSURANCE & SAFETY SPECIALIST, JAMES GOLEMIC

WELCOME TO HAMILTON, ONTARIO: MEET RIGGER JIM CASE


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Hercules SLR is part of the Hercules Group of Companies. We have a unique portfolio of businesses nationally, with locations coast-to-coast. Hercules Group of Companies provides extensive coverage of products and services that support a variety of sectors across Canada which includes the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries. 

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com. Don’t forget to follow us on FacebookTwitter and LinkedIn for more news and upcoming events.

Women with Skill: Kelly Baird-Pestell talks Rigging Industry & Teamwork

kelly baird pestell rigging industry
Kelly Baird-Pestell is our Territory Sales Manager from Sudbury, Ontario and she’s worked in and around the rigging industry for most of her career—just because she’s behind-the-scenes, doesn’t mean her hands don’t get dirty.
 

Read on to learn more about her career path in the rigging industry, and her role at Hercules SLR. 

Tell us about your educational/professional background:

I completed a Business Administration diploma at community college and right from school, went to work in the mining industry. I worked as a mine clerk right out of college for 2 years, and then went to work for another company as their Service/Maintenance Planner, and this role included a lot – I was in-charge of contracts, ordering equipment parts and scheduling jobs for multiple businesses and mine sites in town as we had several contracts. I had a hand in most of went on at the mine. 

I had my third child, went back to work for a short time and decided it was time for a change. I saw a position with Hercules SLR as a Service Supervisor, and this proved to be the best move I could’ve made. Since then, I’ve been Operations Manager and now, as Territory Sales Manager I feel like I have a solid understanding of all aspects of the business.

What made you decide to go into the rigging industry after achieving your diploma? 

The Sudbury mining industry was booming at this time, so it made sense to follow the opportunity – I grew up with family who worked in the mining industry, so it was also something I was familiar with. (Did you know Mining is one of the main industries Hercules SLR serves?!)

I made a goal to get a job with a large mine that’s in Sudbury right out of school, and I did! Some people joke and say I have a horseshoe hanging over my head, (laughs) but I think it has more to do with knowing what I want and having the drive to go after it. I was a single mother that was able to spot an opportunity, decide what I wanted, and achieve it. I walked out of college with a diploma, and right into a job! 

I loved it. Even though I didn’t come from a technical background, I can learn anything I put my mind to. I jumped in headfirst, and even though the environment was tough, I was able to grow a thick skin quickly (important in this industry!), and learn how to hold my ground. 

I also love that the rigging industry impacts the whole community. Especially since mining is so prevalent in Sudbury, the rigging industry impacts our entire community – It’s nice to know work makes a difference.

Why did you decide to work for Hercules SLR?

The biggest reason I joined the Hercules SLR team is the opportunity for growth. Sometimes, you’re thrown into things that take time to grasp and there’s so much going on that really, you’re forced to learn. 

We have some awesome training opportunities at Hercules SLR, like Covey Leadership Training, Rigging Fundamental training and meetings with suppliers about new products – this hands-on experience is just one of the reasons I wanted to work to Hercules SLR.  

I love working for a Canadian company, contributing to an end-result and actually having my voice heard. Even though we’re a national-wide company, it really has that small-company-feel. At Hercules SLR, I really feel like our executives listen to what we say, and will actually try our suggestions to see if they work. 

Where have you traveled during your time at Hercules SLR?

I haven’t travelled very much during my time at Hercules SLR – I’ve been to Hamilton, Ontario! However, I’d love to visit our head office on the East Coast. Eventually, I want to visit Hercules SLR’s East and West Coast branches and learn more first-hand about how different regions work, and what they focus on. 

rigging industry

 

Honestly, I’m most proud of our team in Sudbury. Our region experienced a lot of change over a 6-month period, and during this challenging time we were able to come out stronger than ever. Our team not only brought in new customers, but we were even able to bring back customers we had lost. 

Advice on leading a team:

To be brutally honest, there was an Operations Manager here once who gave me some great, simple, advice – « Have work-life balance, » Which is something I used to struggle with. Now, I don’t live to work, I work to live. I enjoy my family, job and life in general. 

To do this, I try to take a step back, get organized, not put too much pressure on myself and remind myself I can only do so much. I find if I’m stressed, I can’t work to my full-potential. So now, I try to put myself first– for me, this means eating healthy, going to the gym and spending time with my family, so I can do my job better. 

Being able to put myself first makes it easier to focus on the different priorities that arise each day. This company doesn’t run with only 1 person. Hercules SLR needs every team member it has to rise to top and be the leader in this industry. I’m so grateful to be a part of it!

What do you love  most about your job and the rigging industry? 

I love the variety! Everyday looks different in the rigging industry. I love helping our clients fix their problems – Nobody calls us because their crane is working! We’re constantly the solution for our clients, and I love being part of the solution, not the problem.

And, as I mentioned, I also love our Sudbury crew – Adriana, Rick, David, Netasha, Frank and I make a great team! 

What’s something you’re most proud to have accomplished in your career at Hercules SLR?

Honestly, I’m most proud of our team in Sudbury. Our region experienced a lot of change over a 6-month period, and during this challenging time we were able to come out stronger than ever. Our team not only brought in new customers, but we were even able to bring back customers we had lost. 

Advice on leading a team:

To be brutally honest, there was an Operations Manager here once who gave me some great, simple, advice – « Have work-life balance, » Which is something I used to struggle with. Now, I don’t live to work, I work to live. I enjoy my family, job and life in general.

To do this, I try to take a step back, get organized, not put too much pressure on myself and remind myself I can only do so much. I find if I’m stressed, I can’t work to my full-potential. So now, I try to put myself first– for me, this means eating healthy, going to the gym and spending time with my family, so I can do my job better. 

Being able to put myself first makes it easier to focus on the different priorities that arise each day. This company doesn’t run with only one person. Hercules SLR needs every team member it has to rise to top and be the leader in the rigging industry. I’m so grateful to be a part of it!

What do you love  most about your job and the rigging industry? 

I love the variety! Everyday looks different. I love helping our clients fix their problems – Nobody calls us because their crane is working! We’re constantly the solution for our clients, and I love being part of the solution, not the problem.

And, as I mentioned, I also love our Sudbury crew – Adriana, Rick, David, Netasha, Frank and I make a great team!


Learn more about life at Hercules SLR: 

GET TO KNOW YOUR TRAINING SPECIALIST, JAMIE ENGLAND

GET TO KNOW HERCULES MARKETING SPECIALIST, AMANDA WHITE

GET TO KNOW YOUR LANGLEY, BC NDE INSPECTOR, CHRIS DAVIES


STAY IN THE LOOP—FOLLOW US

FACEBOOK  LINKEDIN  TWITTER  INSTAGRAM YOUTUBE


Hercules SLR is part of the Hercules Group of Companies which offers a unique portfolio of businesses nationally with locations from coast to coast. Our companies provide an extensive coverage of products and services that support the success of a wide range of business sectors across Canada including the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, oil and gas, mining and marine industries.

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

Farewell to Sylvia as She Retires After 17 Years of Service

Sylvia Header

There will be less of a background hum in the Sewing Department at Hercules Dartmouth after tomorrow, as we bid farewell to a long serving, much valued employee Sylvia Marchand as she embarks on her well-earned retirement.

By the end of Friday, Sylvia will have worked at Hercules for 17 years, 4 months and one week. dedicated, hardworking, a true team player and highly regarded, she will be sorely missed; none more so than by friend and colleague Nevenka Kosanic.  Sylvia and Nevenka have sewed synthetic slings side by side in the department for 12 years, between the two of them they make a truly dynamic duo!

Chris-and-Sylvia
Hercules President and Owner Chris Giannou with Sylvia Marchand
Sylvia-and-Nevenka
Sylvia and Nevenka

It has been known that as well as sewing slings, Sylvia has helped numerous employees with the fixing of pants and various other garments ripped in the line of duty, which comes in handy when it comes to avoiding the odd embarrassment at work!

This morning everyone came together at the weekly meeting to say farewell and wish Sylvia well for the future. Hercules President Chris Giannou and Branch Manager John Shillington presented her with a plaque and collection in honour of her time with the company.

Sylvia, huge thanks once again from everyone here at Dartmouth, for your friendship and tireless work ethic! We salute you. It’s now time to kick back and relax…You have earned it!

John-and-Sylvia
Dartmouth Branch Manager John Shillington and Sylvia Marchand

 

Hercules SLR is part of the Hercules Group of Companies which offers a unique portfolio of businesses nationally with locations from coast to coast. Our companies provide an extensive coverage of products and services that support the success of a wide range of business sectors across Canada including the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, oil and gas, mining and marine industries.

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any solution your business or project will need. Call us today for more information. 1-877-461-4876. Don’t forget to follow us on Twitter LinkedIn and Facebook for more news and upcoming events.