Women of Industry | Meet Josée, VSL Territory Sales Manager

Josee Verrette women of industry

Women of Industry | Meet Ville St. Laurent Territory Sales Manager, Josée Verrette

Hercules SLR celebrates women of industry at work and on our blog—Check it out and learn more about our Territory Sales Manager Josée Verrette, and her role at our branch in Ville St-Laurent, Quebec.

WOMEN OF INDUSTRY, JOSÉE VERRETTE | Tell us about your educational/professional background and your work experience before joining Hercules SLR?

Well, I had two businesses before I joined Hercules SLR—I was worked in armed security for residential and commercial properties.

Eventually, my partner and I sold the security business and I went into a catering business with my boyfriend. The catering industry wasn’t quite for me, and decided it would be better to separate my personal life from my work life. 

I started to think about what I liked doing in my previous jobs, and how I could use that to look for the next role in my career. I realized when I owned my own business I enjoyed taking care of clients and customers the most—So I decided to make a shift to a customer service role, and it’s a perfect fit. I should have done it sooner! 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | Why did you decide to work for Hercules SLR?

I decided I wanted to work for a company that did something industrial, but most of the openings I saw expected you to have a lot of technical experience.

I stumbled across Hercules SLR and they weren’t seeking technical expertise—They had a lot of employees who knew the industry and product well, but were looking for personable employees who could lead with service and pick up the technical information as needed. It was a totally new industry, but I enjoyed it because it was a challenge to learn. 

Another aspect of Hercules SLR which I thought was honestly very cool was CertTracker! I was particularly excited since I was taking on a service role, and CertTracker complements service perfectly.

For example, if a customer calls and asks which equipment they have under-the-hook or when their next inspection is, I’m able to tell them right away and it’s all in one convenient place. 

It makes organization a breeze, too. I can pre-program CertTracker to send reminders to myself and the customer that inspections are approaching, and offer them spots to pre-book (inspections fill up fast!) The client doesn’t have to think about inspections or paperwork—This truly makes Hercules SLR a one-stop-shop! 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | Where have you traveled during your time at Hercules SLR?

So far, I’ve travelled to head office in Dartmouth, Nova Scotia. When I was hired, there was no Sales Manager here in Ville St-Laurent, so I did my interview with Troy, from head office and Mourad, the Quebec Area Manager.

After I was hired, I travelled to head office for some training.

I’ve travelled quite a bit throughout Quebec during my time with Hercules SLR because I had a large territory to cover—Around 1 1/2 hours from my place. Since last-month actually, my territory has gotten smaller, and now I just cover part of Montreal which doesn’t take me quite as far! 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | What kind of training have you completed at Hercules SLR?

I’ve completed a lot of internal training, something I love that’s available to us at Hercules SLR. I’ve completed the Fundamentals of Rigging course, Sling & Rigging course and Fall Protection training in Montreal with Ame, an Engineer at the Montreal branch. 

When I came for my very first interview, I basically knew that Hercules SLR was a crane company. 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | Is there anywhere that you would like to travel to in the future with Hercules SLR?

You know what? Right now, I enjoy being here in Ville St-Laurent! 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | What’s something you’re most proud to have accomplished in your career at Hercules SLR?

Well, when I first arrived at Hercules SLR the branches team had gotten smaller, which made it difficult to complete as much service as the branch was used to. 

When I started making calls, I would tell prospective clients “Just try me—The worst thing that happens is you don’t like the service, but if you do, we’ll continue!” 

A big success for me was a client that had chosen to have their service done by a different company—Which I saw as a challenge. I love a challenge! I offered to provide them service, and made sure to check-in with them and track their progress. Eventually, our branch was able to do their under-the-hook inspections and supply them slings. 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | What’s something you love about the securing, lifting and rigging industry?

It might seem funny, but I realized I enjoyed an industrial environment while operating my armed security company. There, we would install the trim-wiring in houses—When you purchase a new house, it contains all the wiring for an alarm system and you install it, so we worked alongside workers from the construction industry.

I love strapping on my hard hat and steel toes, and working alongside so many people with tons of technical knowledge—I learn something new in the securing, lifting and rigging industry everyday! 

WOMEN OF INDUSTRY, JOSÉE VERRETTE | Give us some advice for young people who work, or want to work in an industrial environment:

I think experience in sales is a huge asset for working in this industry, and my role in particular. Here in Ville St-Laurent, I have a variety of roles day-to-day—From being on the road visiting clients, to working in my office, I love the freedom my role at Hercules SLR gives me. Sales experience helps you tremendously with customer service.

It allows you to learn the technical knowledge and deliver excellent valued, customer service. For example, I’ve worked with many crane technicians that have a lot of technical knowledge, but don’t always want to transition into sales. If you already have experience delivering great service and are eager to learn, you can go far in an industrial environment. 


WORK WITH WOMEN OF INDUSTRY

VIEW & APPLY FOR POSITIONS AT HERCULES SLR BELOW

HR@HERCULESSLR.COM 902-468-6827


FOR RELATED ARTICLES

VISIT OUR BLOG:

WOMEN IN INDUSTRY: ADRIANA MARTIN, BRANCH MANAGER TALKS SECURING & SAFETY IN SUDBURY

GET TO KNOW YOUR TERRITORY MANAGER, MARC ANTOINE-NOLIN

WOMEN WITH SKILL: KELLY BAIRD-PESTELL TALKS RIGGING INDUSTRY & TEAMWORK


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Hercules SLR is part of the Hercules Group of Companies. We have a unique portfolio of businesses nationally, with locations coast-to-coast. Hercules Group of Companies provides extensive coverage of products and services that support a variety of sectors across Canada which includes the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries. 

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com. Don’t forget to follow us on FacebookTwitter and LinkedIn for more news and upcoming events.

Under Construction: Building Safety Culture at Hercules SLR

safety culture at hercules slr

Hercules SLR has been building a safety culture for over 45 years—Yes, we literally got here by playing it safe.

When it comes to rigging, Hercules SLR does it all, and we does it safely. How do we build a safety culture? Read on to learn how we make safety cool, (really). 

SAFETY CULTURE | why we’re proud 

We approach safety with everything we do, from how we inspect cranes to how we pull into our parking lot each morning (It’s true, we back in—It’s the safest way).  

It’s important to lead by example. Behaviour-based safety training has long-been used as a framework to build a safety culture. This approach says that human-behaviour is the main cause of workplace accidents, and to prevent workplace accidents, employees should tell supervisors and managers when unsafe behaviours take place, and discipline or reward them—And yes, while human error is up there on the list of reasons why, it’s also been proven that discipline alone and placing blame doesn’t actually make a workplace safer.

It’s much more effective to lead by example, ingrain safety in your daily actions and get feedback from coworkers and employees on the safety culture at your organization. To us, it’s important to know why employees work safe—Why do you want to go home at the end of each day? Whether it’s to spend time with family, play hockey or go ATVing, our safety culture lets us do what we love outside of work. 

SAFETY CULTURE | leading by example

We provide training and on-going learning opportunities for our employees—These include:

  • Support and training for all branches across Canada by our in-house trainer, Lisa Barkhouse  
  • Rich online resource library (powerpoints, manuals & video)
  • Opportunities for external training and certifications 
  • The Hercules Training Academy—our cutting-edge training academy is equipped with a crane that supports 10-tonnes, smaller gantry cranes and materials to lift and rig you’ll actually encounter on-site

Overall, Canadian workplaces lack on-the-job training, and Hercules SLR is passionate about providing on-the-job training. We know it’s important to give our employees the skills they need to be safe.

SAFETY CULTURE | health, safety & life at Hercules SLR

Health and safety go hand-in-hand. How does Hercules SLR make sure we support a healthy lifestyle? We: 

  • Offer incentives for employees to get out and get moving
  • Benefits comparable to industry standards
  • Social outings and team-building activities 

We’re also proud of our diverse workforce. We have staff hailing from China to England—And Canada, of course. 

What else is great about work at Herc? There’s:

  • Strong sense of teamwork 
  • Management team that recognizes individual achievements you reach and exceed
  • Bonuses and sales incentives for our team of Customer Service Representative’s (CSR’s) and salespeople 
  • Exciting growth opportunities for those who are eager to learn—For example, of one our inspectors expressed interest in gaining more certification, and we made it happen for her. 

SAFETY CULTURE | is work at Hercules SLR right for you?

Is #HercAtWork right for you? If you’re:

  • Engaged
  • Motivated
  • A self-advocate
  • Excited to learn

You’ll fit right in. Find information on current career openings below. 


WORK WITH HERC

VIEW & APPLY FOR POSITIONS AT HERCULES SLR BELOW

HR@HERCULESSLR.COM 1-877-461-4876


FOR RELATED READING

VISIT OUR BLOG:

MEET YOUR HERCULES SLR INSPECTOR, QUINCY WARNER

MEET QUALITY ASSURANCE & SAFETY SPECIALIST, JAMES GOLEMIC

WELCOME TO HAMILTON, ONTARIO: MEET RIGGER JIM CASE


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Hercules SLR is part of the Hercules Group of Companies. We have a unique portfolio of businesses nationally, with locations coast-to-coast. Hercules Group of Companies provides extensive coverage of products and services that support a variety of sectors across Canada which includes the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries. 

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.

We have the ability to provide any hoisting solution your business or project will need. Call us today for more information. 1-877-461-4876 or email info@herculesslr.com. Don’t forget to follow us on FacebookTwitter and LinkedIn for more news and upcoming events.

Women with Skill: Kelly Baird-Pestell talks Rigging Industry & Teamwork

kelly baird pestell rigging industry
Kelly Baird-Pestell is our Territory Sales Manager from Sudbury, Ontario and she’s worked in and around the rigging industry for most of her career—just because she’s behind-the-scenes, doesn’t mean her hands don’t get dirty.
 

Read on to learn more about her career path in the rigging industry, and her role at Hercules SLR. 

Tell us about your educational/professional background:

I completed a Business Administration diploma at community college and right from school, went to work in the mining industry. I worked as a mine clerk right out of college for 2 years, and then went to work for another company as their Service/Maintenance Planner, and this role included a lot – I was in-charge of contracts, ordering equipment parts and scheduling jobs for multiple businesses and mine sites in town as we had several contracts. I had a hand in most of went on at the mine. 

I had my third child, went back to work for a short time and decided it was time for a change. I saw a position with Hercules SLR as a Service Supervisor, and this proved to be the best move I could’ve made. Since then, I’ve been Operations Manager and now, as Territory Sales Manager I feel like I have a solid understanding of all aspects of the business.

What made you decide to go into the rigging industry after achieving your diploma? 

The Sudbury mining industry was booming at this time, so it made sense to follow the opportunity – I grew up with family who worked in the mining industry, so it was also something I was familiar with. (Did you know Mining is one of the main industries Hercules SLR serves?!)

I made a goal to get a job with a large mine that’s in Sudbury right out of school, and I did! Some people joke and say I have a horseshoe hanging over my head, (laughs) but I think it has more to do with knowing what I want and having the drive to go after it. I was a single mother that was able to spot an opportunity, decide what I wanted, and achieve it. I walked out of college with a diploma, and right into a job! 

I loved it. Even though I didn’t come from a technical background, I can learn anything I put my mind to. I jumped in headfirst, and even though the environment was tough, I was able to grow a thick skin quickly (important in this industry!), and learn how to hold my ground. 

I also love that the rigging industry impacts the whole community. Especially since mining is so prevalent in Sudbury, the rigging industry impacts our entire community – It’s nice to know work makes a difference.

Why did you decide to work for Hercules SLR?

The biggest reason I joined the Hercules SLR team is the opportunity for growth. Sometimes, you’re thrown into things that take time to grasp and there’s so much going on that really, you’re forced to learn. 

We have some awesome training opportunities at Hercules SLR, like Covey Leadership Training, Rigging Fundamental training and meetings with suppliers about new products – this hands-on experience is just one of the reasons I wanted to work to Hercules SLR.  

I love working for a Canadian company, contributing to an end-result and actually having my voice heard. Even though we’re a national-wide company, it really has that small-company-feel. At Hercules SLR, I really feel like our executives listen to what we say, and will actually try our suggestions to see if they work. 

Where have you traveled during your time at Hercules SLR?

I haven’t travelled very much during my time at Hercules SLR – I’ve been to Hamilton, Ontario! However, I’d love to visit our head office on the East Coast. Eventually, I want to visit Hercules SLR’s East and West Coast branches and learn more first-hand about how different regions work, and what they focus on. 

rigging industry

 

What’s something you’re most proud to have accomplished in your career at Hercules SLR?

Honestly, I’m most proud of our team in Sudbury. Our region experienced a lot of change over a 6-month period, and during this challenging time we were able to come out stronger than ever. Our team not only brought in new customers, but we were even able to bring back customers we had lost. 

Advice on leading a team:

To be brutally honest, there was an Operations Manager here once who gave me some great, simple, advice – “Have work-life balance,” Which is something I used to struggle with. Now, I don’t live to work, I work to live. I enjoy my family, job and life in general.

To do this, I try to take a step back, get organized, not put too much pressure on myself and remind myself I can only do so much. I find if I’m stressed, I can’t work to my full-potential. So now, I try to put myself first– for me, this means eating healthy, going to the gym and spending time with my family, so I can do my job better. 

Being able to put myself first makes it easier to focus on the different priorities that arise each day. This company doesn’t run with only one person. Hercules SLR needs every team member it has to rise to top and be the leader in the rigging industry. I’m so grateful to be a part of it!

What do you love  most about your job and the rigging industry? 

I love the variety! Everyday looks different. I love helping our clients fix their problems  Nobody calls us because their crane is working! We’re constantly the solution for our clients, and I love being part of the solution, not the problem.

And, as I mentioned, I also love our Sudbury crew Adriana, Rick, David, Netasha, Frank and I make a great team!


Learn more about life at Hercules SLR: 

GET TO KNOW YOUR TRAINING SPECIALIST, JAMIE ENGLAND

GET TO KNOW HERCULES MARKETING SPECIALIST, AMANDA WHITE

GET TO KNOW YOUR LANGLEY, BC NDE INSPECTOR, CHRIS DAVIES


STAY IN THE LOOP—FOLLOW US

FACEBOOK  LINKEDIN  TWITTER  INSTAGRAM YOUTUBE


Hercules SLR is part of the Hercules Group of Companies which offers a unique portfolio of businesses nationally with locations from coast to coast. Our companies provide an extensive coverage of products and services that support the success of a wide range of business sectors across Canada including the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, oil and gas, mining and marine industries.

Hercules Group of Companies is comprised of: Hercules SLRHercules Machining & Millwright ServicesSpartan Industrial MarineStellar Industrial Sales and Wire Rope Atlantic.