Steve Norcross is a talented Territory Sales Manager from Sarnia, Ontario. Steve brings a wealth of experience with him from industrial backgrounds working on all sides—Read on to learn more about his role at Hercules SLR, where he’d like to travel with the company and his career path.
Steve Norcross, Territory Sales Manager: Tell us about your educational/professional background:
Well, professionally, I was a Branch Manager at an Industrial Sales firm for a little over 12 years—Before that, I worked in purchasing for 10 years.
Steve Norcross, Territory Sales Manager: Why did you decide to go into this industry?
Simply—I was in the right place at the right time! Over 20 years ago a position opened up in the Industrial supply industry and I haven’t looked back. Like I mention above, I’ve changed my position within the industry, and that’s let me learn so much about how a business operates.
Steve Norcross, Territory Sales Manager: Can you tell us about your work experience before joining Hercules SLR?
In terms of work I did before this role, as a Purchasing Manager I bought everything from toilet paper to tractor trailers—And prior to that I sold most of the same items!
My experience in purchasing helped me understand a lot about the supply chain, the product and how to sell. They’re both people-oriented—In both roles I had to develop relationships, which for me means I do what I say I’ll do, which helps build trust.
Steve Norcross, Territory Sales Manager: Why did you decide to work for Hercules SLR?
I was looking for a job, and I really sought after a position that let me interact with customers and solve problems. I had been behind a desk for awhile and wanted a change.
The Territory Sales Manager position at Hercules SLR is a perfect fit!
Steve Norcross, Territory Sales Manager: Where have you enjoyed traveling to most for training?
So far, I’ve travelled to Brampton, Ontario to take Inspection Training. This was a great experience and really helped narrow the learning curve—On-going training opportunities like this help me in my sales role, and really understand the service we sell.
Steve Norcross, Territory Sales Manager: Is there anywhere that you would like to travel to in the future with Hercules SLR?
I’d love to visit the other Ontario branches! It would be interesting to see how other branches in our region operate.
Steve Norcross, Territory Sales Manager: What’s something you’re most proud to have accomplished in your career at Hercules SLR?
I’m proud to have accomplished Inspection and Fall Arrest training! Now, I’m a qualified Inspector—I have a certificate and everything!
Steve Norcross, Territory Sales Manager: What do you enjoy most about working in the rigging industry?
I enjoy meeting the people! It’s great to genuinely find the perfect solution someone’s looking for. I love to solve problems!
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Hercules SLR is part of the Hercules Group of Companies. We have a unique portfolio of businesses nationally, with locations coast-to-coast. Hercules Group of Companies provides extensive coverage of products and services that support a variety of sectors across Canada which includes the energy, oil & gas, manufacturing, construction, aerospace, infrastructure, utilities, mining and marine industries.
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