Service Coordinator-Langley

Job Type: Full Time

We are looking for a full time Service Coordinator to join our team Langley, BC. Our ideal candidate will represent Hercules with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction.

Principle Responsibilities

  • Responsible to oversee the day-to-day scheduling of our inspector on all services provided by HGC
  • Responsible for the day-to-day interactions and sales functions between customers, Territory Managers and the product supply functions within Hercules
  • Customer service via telephone, in-person and electronic communications
  • Support Territory Managers with a focus on fulfilling quotations, orders and correspondence
  • Development of industry and product knowledge to enhance client service
  • Increase branch service sales and customer base

Required knowledge and training 

  • High school diploma or equivalent required
  • Minimum 1 of year experience in industrial sales or related customer service field (counter sales experience preferred)
  • Energetic and enthusiastic attitude
  • Driven to reach sales goals and learn new skills
  • Strong organizational and time management skills
  • Must be legally entitled to work in Canada
  • Able to comply with our Covid vaccine policy

We offer a comprehensive compensation and benefits package that includes:

  • Competitive salaries
  • Generous RRSP matching program 5% (after one year)
  • Full health and dental benefits (shared costs)
  • Great schedule-Monday to Friday 8-5
  • Personal & Professional Development Opportunities
  • Fun & engaging working environment
  • Free parking

Please note: Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment

The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia; it is comprised of four distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, and Wire Rope Industries Atlantic—with Hercules Machining & Millwright Services as a division of Hercules SLR. While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

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